These Terms and Conditions govern your use of ZentroPay's website and services.
Effective Date: 12 October 2025
Last Updated: 12 October 2025
Welcome to ZentroPay. These Terms and Conditions ("Terms") govern your use of our website and any content, products, or services provided through it (collectively referred to as "the Website"). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, you must not use the Website or any of our services.
The Website is owned and operated by ZentroPay ("ZentroPay", "we", "our", or "us").
By using the ZentroPay website, you agree to comply with and be bound by all terms, conditions, and policies referenced here, including our Privacy Policy. These Terms apply to all visitors, users, and others who access or use our site or services.
You must be at least 13 years of age to use our website. By using it, you confirm that you meet this age requirement.
When you create an account with ZentroPay, you are responsible for maintaining the confidentiality of your login details and for all activity that occurs under your account. You agree to:
ZentroPay cannot be held liable for any losses or damages resulting from your failure to maintain the security of your account credentials.
If you post, upload, or submit any content ("Content") to our Website (including comments, media, or links), you retain ownership of your material but grant ZentroPay a worldwide, royalty-free, non-exclusive licence to use, publish, and display the Content for the purposes of operating, promoting, or improving our Website.
You confirm that:
ZentroPay reserves the right, but not the obligation, to remove or restrict any Content that violates these Terms or is otherwise inappropriate.
By purchasing a product or service, you agree to pay ZentroPay the applicable one-time or recurring fees stated at the time of purchase. Payments are due in advance and are non-refundable unless otherwise stated in writing.
Unless cancelled before renewal, subscription-based services will automatically renew at the end of each billing period. You authorise ZentroPay to charge your registered payment method for renewal fees and applicable taxes.
You may cancel your service or subscription by contacting us via the Support button located in the footer on the home/landing page. Cancellations take effect at the end of the current billing period.
If your plan includes access to customer or technical support, ZentroPay will make reasonable efforts to respond to queries within one business day. Support is provided in accordance with our current service policies and may be prioritised for premium users.
ZentroPay does not guarantee the accuracy, completeness, or reliability of content published on the Website. You are responsible for ensuring that your use of the Website does not expose your systems to harmful elements such as viruses, malware, or phishing attempts.
The Website may contain links to third-party sites. ZentroPay is not responsible for the content, policies, or practices of any external sites.
All content, designs, graphics, text, trademarks, and logos displayed on the Website are the property of ZentroPay or its licensors and are protected by copyright and intellectual property laws. You are not permitted to reproduce, distribute, or use any part of the Website or its materials for commercial purposes without prior written consent.
We may display partner advertisements or integrations on the Website. These are provided for convenience only. ZentroPay does not endorse or assume responsibility for third-party products, services, or content.
If you register or use a domain name through ZentroPay or its affiliates, your use of that domain is also governed by the policies of ICANN (Internet Corporation for Assigned Names and Numbers) and any partner provider's terms of service.
ZentroPay reserves the right to amend, replace, or update these Terms at any time. Changes will take effect immediately upon posting. Continued use of the Website after changes have been made constitutes acceptance of the updated Terms.
We may suspend or terminate your access to all or part of the Website at any time, without notice, if:
Upon termination, your right to use the Website ceases immediately. All provisions that should reasonably survive termination (including limitations of liability, indemnity, and intellectual property rights) will remain in force.
The Website and all services are provided "as is" and "as available" without any warranties, express or implied. ZentroPay does not guarantee that the Website will always be available, error-free, or uninterrupted.
To the fullest extent permitted by law, we disclaim all warranties including merchantability, fitness for purpose, and non-infringement.
To the maximum extent permitted by law, ZentroPay and its affiliates, directors, and employees shall not be liable for:
You agree to indemnify and hold harmless ZentroPay, its employees, affiliates, and partners from any claims, damages, or expenses arising from:
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales, unless otherwise required by law.
If you have questions or concerns about these Terms, please reach out to us via the Support button located in the footer on the home/landing page.